Woo Casino Data Protection

We at Woo Casino are committed to protecting your personal information and respecting your right to privacy. This Privacy Policy explains how we collect, use, store and share your data when you visit our website, use the Woo Casino app, or access your account through Woo Casino login on desktop or mobile devices. By registering an account and using our services, you agree to the practices described below. Our platform is operated by Novatrix SRL, a company registered in Costa Rica, and this policy applies to all users of Woo, including players accessing Woo Casino Australia and other international markets we serve.

Information We Collect

When you create an account, use the Woo Casino app, or complete Woo Casino login australia, we collect a range of personal information necessary to provide our services and comply with our licensing obligations under the Tobique Gaming Commission.

• We collect your name, date of birth, e-mail address, phone number and residential address at registration.
• We gather identity verification documents, including government-issued photo ID and proof of address, before processing any withdrawal.
• We record your payment details when you deposit or withdraw funds through any of our supported methods.
• We track your gaming activity, including wagers, deposits, bonus usage and participation in Woo Casino no deposit bonus australia promotions.
• We log technical data such as IP address, device type, browser and operating system whenever you use Woo Casino mobile login or the desktop site.
• We store communications you send us through live chat or e-mail when contacting our support team.

How We Use Your Data

We use the information we collect to operate the Woo online casino, process transactions, verify your identity, prevent fraud and comply with anti-money laundering regulations. Our systems also use your data to personalise your experience, including tailoring Woo casino games recommendations and managing loyalty rewards such as Comp Points and WOO Missions levels.

• We use your data to process deposits, withdrawals and to apply Woo casino promo codes or Woo casino sign up bonus offers to your account.
• We use your activity history to detect duplicate accounts, as only one account per person, household or IP address is permitted.
• We use contact details to send account notifications, security alerts and, where you have opted in, marketing communications about Woo casino no deposit bonus code offers and tournaments.
• We use technical data to maintain the security of our servers and to optimise performance on Woo casino au and other regional versions of our site.

Cookies and Tracking Technologies

We use cookies and similar technologies to remember your preferences, keep you logged in after you log in Woo Casino, and analyse how visitors interact with our platform. Cookies also allow us to track referral links used in our affiliate programme, operated through PlayAmo Partners. You can manage or disable cookies through your browser settings, though doing so may affect certain features, including saved Woo casino codes or session persistence when using Woo casino mobile.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with trusted partners who help us operate our services.

• We share payment data with processors, including Tronabriz Limited, which handles Paysafe transactions on our behalf.
• We share data with identity verification providers to confirm your age and identity before releasing withdrawals.
• We share information with regulatory authorities, including the Tobique Gaming Commission, where required by law.
• We may disclose data to EGIS, our independent ADR body, if a dispute is escalated for resolution.
• We share data with our affiliate partners, PlayAmo Partners, solely for the purpose of tracking referrals and commissions.

Data Security

We protect your data using 128-bit SSL encryption and the PGP protocol across our website and app. Our security measures are designed to prevent unauthorised access, alteration or disclosure of your personal information. While we take every reasonable precaution, no method of electronic transmission or storage is completely secure, and we encourage you to use a strong password and keep your Woo Casino login credentials confidential.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterward to meet our legal, regulatory and accounting obligations. If your account becomes dormant after 12 consecutive months without login or gameplay, we may apply a monthly dormancy fee as outlined in our Terms, but we continue to retain your data securely in accordance with applicable law. We may also retain records related to Woo casino free spins, bonus history and verification documents for audit purposes.

Your Rights

Depending on your jurisdiction, you may have rights regarding the personal data we hold about you.

• You have the right to request access to the personal data we hold about you.
• You have the right to request correction of inaccurate or incomplete information.
• You have the right to request deletion of your data, subject to our legal retention obligations.
• You have the right to withdraw consent for marketing communications at any time.
• You have the right to lodge a complaint with a relevant data protection authority.

To exercise any of these rights, you can contact our support team at support@Woo Casino.com, and we will respond within a reasonable timeframe.

International Data Transfers

As an international operator, we may transfer your data across borders to affiliated service providers and partners. We take appropriate steps to ensure that any such transfer is conducted with adequate safeguards, regardless of whether you access our services through Woo casino australia login, Woo casino mobile login or any other regional entry point.

Restricted Territories

We do not permit real-money play from a number of restricted jurisdictions. If you access our services from a restricted location, including through the use of a VPN, we reserve the right to suspend your account, void winnings and decline withdrawal requests. Bypassing these restrictions is strictly prohibited under our Terms and Conditions.

Children's Privacy

Our services are intended exclusively for adults. We do not knowingly collect personal information from anyone under the age of 18, or the applicable legal gambling age in your jurisdiction, whichever is higher. If we become aware that we have inadvertently collected data from a minor, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of Woo, including the Woo casino app and Woo casino login, after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact our support team at support@Woo Casino.com. Unresolved disputes may be escalated to EGIS, our independent alternative dispute resolution provider, at disputes@egis-adr.com, within one year of the matter arising.